Our courses for Developing High Performing Teams, are aimed at managers, team leaders, supervisors and anyone who leads a group of people.
The training courses can be taken standalone, or combined to form a longer program.
SMART Objectives
The objectives of this workshop are to develop supervisors, team leaders and managers skills in writing SMART objectives.
Introduction to Giving Feedback
This workshop helps team leaders and managers understand the characteristics and differences between constructive feedback, praise and criticism. It emphasises the importance of constructive feedback and explores “good practice” guidelines for providing constructive feedback.
Achieving a Shared Vision
This module allows the group to share their ideas on how they intend to work together and identify specific actions to achieve a shared vision, and to help individuals see how they will contribute to the achievement of a shared vision.
Re-Scripting Feedback
Building on the knowledge and awareness gained from the Introduction to Giving Feedback workshop, this course encourages team leaders and managers to consider the art of feedback and to ensure their feedback is appropriate and objective. It enables participants to identify useful, helpful, constructive feedback, and develop effective feedback skills. Participants also consider how if feels to be on the receiving end of destructive or unhelpful feedback.
Managing Poor Performance
This workshop encourages team leaders and managers to consider different approaches to improving poor performance, and the relative merits of those different approaches. It also encourages them to think about appropriate timescales over which they might expect to improve performance and standards, and to consider the implications of not taking action to improve poor performance.
An Introduction to Continuous Improvement
This course provides staff at all levels with a basic understanding of continuous improvement as a process and management tool. It places continuous improvement in context through a participatory exercise.
