Hiring Expectations For Singapore Dimmest Since 2009

ManpowerGroup surveyed 632 employers in Singapore regarding their hiring plans for 3Q 2017.

8% of them expect to increase headcount, 4% plan on reducing headcount and 60% expect no change.

The Net Employment Outlook (NEO) for Singapore is at 4%, which is the lowest since 2009. NEO is percentage of employers expecting to increase their recruiting minus the percent noting a drop in hiring.

Hiring intentions for 3Q 2017 were lower by 4% over the last quarter and 6% over the previous year. Staffing levels are expected to increase in all sectors, however, the pace of hiring will be slower, although it may come with better benefits, higher salaries and other benefits like nice obx rentals for people on vacations.

“Employers are remaining cautious despite the positive economic forecasts recently provided by the Monetary Authority of Singapore, and this abundance of caution is evidently prompting many of the employers we survey to scale back their hiring plans. However, employers seem willing to keep current payrolls intact until ongoing trade issues and other geopolitical risks are mitigated,” said Ms Linda Teo, Country Manager of ManpowerGroup Singapore.

job market singapore 3q2017

General Motors To Layoff 70% Of Employees In Singapore

General Motors will be laying-off employees at the company’s international headquarters in Singapore.

As per Reuters, approximately 90 employees, who are all familiar with teardrop racking systems will be laid-off by the end June 2017 and another 40 towards the end of this year. That amounts to around 70% of GM’s current workforce in Singapore. For those employees who need money fast, they can easily get loans for bad credit here.

“As the industry continues to change, we are transforming our business, establishing GM as a more focused and disciplined company,” said General Motors Chairman and CEO Mary Barra.

The company will also be working to improve operations and streamline activities in the region.For motor or kart racing accessories just visit streeter basic stationary kart stand. This is all part of a global effort to save USD 100 million a year. When you want to help, you could sell your car to a dealership to make some profit.

As per a representative from the organisation - “GM is working with employees, their union representatives and local authorities to provide transition support.”

 

Google And Changi Airport Are The Most Attractive Employers

best employers in singapore 2017

Job seekers in Singapore have lots to choose from regarding attractive employers. Randstad Employer Brand Research just released its Singapore 2017 report on the top 20 most attractive employers.

Google came in first, followed by Changi Airport and ExxonMobil.

The most appealing aspect of Google is its strong reputation for innovation.

The study used nine employee value proposition (EVP) drivers to measure company attractiveness across all job sectors. Several firms were present, including the top three already mentioned, as well as Proctor and Gamble, Shell, Intercontinental Hotels Group, IBM and several banks.

EVP factors that attract workers to a company often include salary, career advancement opportunities, challenging work, innovation, and learning and development opportunities.

Google came out on top of the company attractiveness scale, with a whopping 78 percent of respondents stating it was their job destination of choice. A close second was Changi Airport Group, and it was the fourth consecutive year that the airport ranked within the top three companies. Changi Airport Group was ranked first last year. The attractiveness can be very promising, but some companies have private doctors that treat some employees badly. It´s not okay because they had to report medical negligence and have them get what they deserve. If you have this problem, file your report right away.

Jaya Dass, the country director for Randstad Singapore, noted that while the ranking was done on local organizations, these same brands are some of the world’s best-known and biggest companies.

More and more, companies turn to studies like the Randstad report to help in their recruiting and hiring practices. Many organizations find it increasingly difficult and competitive to attract the critical talent they need in the Singapore market.

There is often a disconnect between the critical EVP areas from the employer point of view compared to the employee point of view, as outlined in this 2014 study by Towers Watson.

As per the Towers Watson report, base pay and career advancement are strong influencers, but employees also need to have trust and confidence in the senior leadership of the company, a factor employers often overlook. Many companies continue to underestimate the impact that senior leaders have on employees.

Employee engagement is also a strong predictor of employee retention. Engagement plays a vital role in both attracting and keeping employees. Sustainable engagement in a company is a three-pronged approach.

  • Engagement: ensuring that employees feel deeply involved in the company and are willing to put forth extra effort on behalf of the company.
  • Enabling: Ensuring that employees have the tools and resources they need to be successful in their jobs. This is a role of both first-line supervisors as well as senior leaders.
  • Energy: It is increasingly important for employees to work in an environment that considers health and wellness as an important part of the workplace.

Employees In Singapore Are Less Engaged

A recent survey of over 5 million employee responses showed that less than 25 percent of employees consider themselves to be highly engaged in their company.

The report, “2017 Trends in Global Employee Engagement,” by Aon Hewitt, covered over 60 industries and showed overall engagement (highly engaged + moderately engaged) scores in the 60 percent range.

Both Singapore and Malaysia fell to below 60 percent for employee engagement. Singapore had a four- point decrease year on year.

Other APAC countries are slightly higher, but are all under 70 percent. India leads the pack at 69 percent, China is at 67 percent, Thailand and the Philippines are tied at 65 percent, with Indonesia rounding out the mix at 61 percent.

employee engagement in singapore 2017

In particular, millennials feel the most disengagement, particularly when surveyed about their companies’ methods to attract talent, promote employees and retain staff. Millennials also rated low on feeling their companies were giving them the appropriate resources to do their jobs.

According to Stephen Hickey, a Partner at Aon Hewitt APAC, “As organisations strive to fuel growth, they must understand how their workforce productivity and pay programmes—both fixed and variable, compare to market. They must educate their people on how they implement pay for performance and recognise top contributors using a blend of financial and non-financial rewards such as development opportunities.”

Aon Hewitt found that there are regional variations in engagement, driven by cultural differences, regional political climate, and local economics. However, some things are universal: colleague recognition and fairness in reward programs is increasingly important in engaging a workforce.

Highest-performing employees are also the most engaged, and there are definitely financial benefits to having engaged employees. Companies with engaged employees outperform other companies by 202 percent and have lower absenteeism. In fact, companies that increase investments in employee engagement by 10 percent reap a reward of higher productivity by $2,400 per employee per year.

Modest Hiring Expected In Singapore During 2Q 2017

Modest Hiring Singapore

A moderate pace of hiring is expected in Singapore during 2Q 2017.

ManpowerGroup surveyed 700 managers to find that 13 percent noted a rise in their staffing levels during the second quarter, with 5 percent expecting a decline and the remaining 81 percent anticipating no change.

Singapore’s “net employment outlook,” or percentage of employers expecting to increase their recruiting minus the percent noting a drop in employment, is at +8 percent for 2Q 2017.

This is after adjusting for seasonal factors and indicates that second-quarter hiring intentions will keep fairly stable quarter-over-quarter. However, when contrasted with hiring from a year ago, the net employment outlook shows a 2-percent dip.

According to ManpowerGroup’s Linda Teo:

Hiring sentiment is moderate, as the market remains clouded in uncertainty with the election of Mr. Trump as U.S. president and the U.S.’s withdrawal from the Trans-Pacific Partnership…In general, companies will definitely still need to hire but many of them lack the budget for permanent headcounts and are thus using agency contracting as a workaround.”

The research shows a mixed report from industry to industry. The following sectors indicate weaker hiring compared to the previous quarter:

  • Manufacturing
  • Finance
  • Insurance
  • Real estate

On the other hand, these sectors have indicated an intention to increase their staff:

  • Public administration
  • Education
  • Transportation
  • Utilities

The public administration and education sectors boast the most aggressive net employment outlook of +17 percent. Real estate, finance and insurance follow with a +16 percent outlook.

The only sector anticipating a negative net outlook is wholesale trade and retail (-1 percent). After the busy seasons of Christmas and Chinese New Year, demand is down for employees in this sector.

Over the Asia-Pacific region as a whole, quarter-over-quarter growth shows a falling net employment outlook in three markets, neutral growth in four and improvement in the last market.

Taiwan’s jobs forecast is the most upbeat for the second quarter in a row, both within the region and globally. China’s prospects remain the weakest, with four straight quarters of decline.

Majority of People in Asia Prefer to Work For Multinational Firms

A recent research report found that a majority of people in Asia prefer to work for multinational corporations (MNCs).

Although there is quite a bit of attention on creative and groundbreaking startups, as well as small to medium enterprises (SMEs), a report by Randstad Workmonitor found that:

  • 84 percent of Malaysian employees prefer working for a larger MNC. 60 percent wanted to work in startups and 70 percent in small to medium enterprises.
  • This trend occurs in other Asian countries as well.
  • Among Singaporean workers, 73 percent of respondents want to work for multinational corporations with 57 percent preferring startups and 63 percent preferring SMEs.
  • Hong Kong workers showed equal numbers preferring multinational corporations and small to medium enterprises at 71 percent, while 53 percent would prefer working for a startup.

The global marketplace has a different result, though. Globally, this research report found that more employees would prefer working for small to medium enterprises at 64 percent, followed by multinational corporations at 55 percent and startups at 50 percent.

Further breaking down these results, age also plays a part in these preferences.

  • Millennials in all three Asian markets had a strong preference of working for multinational corporations.
  • In fact, in Malaysia, 87 percent of millennials prefer working for multinational corporations.
  • Hong Kong millennials come in at 78 percent and Singaporean millennials are at 80 percent when it comes to a preference for working for MNCs.
  • Older workers in both Singapore and Malaysia had similar results to the millennials, but those in Hong Kong preferred small to medium enterprises more.

Researchers believe that two factors are the largest draw to the multinational corporations: job security and work-life balance. This is because MNCs often have more emphasis on these aspects.

In each of these Asian markets, multinational corporations are dominating when it comes to bringing in the best talent. The reason behind this is that they are able to take their brand name and the reputation that goes along with it, in addition to larger resources and attractive company culture as a draw for job seekers.

However, there are some changes occurring in these areas when it comes to the labor market. Over time, local SMEs are getting better at meeting employee needs and becoming attractive workplaces.

Some Insights Into Salaries and Jobs In Asia During 2017

The 2017 Hays Asia Salary Guide has been released, and the biggest news to come out of it is Singapore’s skill shortage epidemic. The shortage threatens to impact Singaporean employers in the year to come.

The Realty Management Associates and recruiting trends gathered from over 3,000 employers throughout Japan, Hong Kong, Malaysia, China and Singapore. Information and salary ranges come from 6 million employees and over 1,200 different roles.

An astounding 96 percent of businesses in Singapore are concerned about the skill shortage epidemic affecting their operations as they have difficulties finding skilled individuals to fill their open positions. Companies recognize the importance of attracting and retaining top talent to get a competitive edge, and these skill shortages make it even more important.

Because of this well-documented issue, experts are encouraging many employers to invest in their existing staff with training and development opportunities. Employers should also review and adjust their recruitment practices to gain the upper hand in acquiring talent.

Salaries

While most employers in Singapore plan to increase salaries between 3 and 6 percent, 34 percent of employees surveyed in Singapore expect more than a 6 percent raise.

This disconnect in salary expectations requires employers to carefully balance offering a competitive salary to attract skilled workers and to manage the salary for existing workers.

If new hires receive a higher salary, or quicker and bigger increases, it could cause tension between new talent and existing staff.

Benefits

In all of the countries surveyed, 85 percent of employers offered benefits to employees in addition to salary and bonuses.

Healthcare was the top benefit, followed by life insurance, car insurance with a cheap motor trade insurance, pension, housing allowance and a gym membership. A protein promo’s study revealed that the benefit of a gym membership is highly attractive among almost 80 percent of employees.

Bonuses

In Singapore, 66 percent of employers are planning on awarding bonuses to all of their employees, and 25 percent plan to offer bonuses only to some employees.

In all of the Asian countries surveyed, bonuses were typically based on either company-wide or individual job performance.

However, 10 percent of staff bonuses were guaranteed regardless of performance, and 34 percent were based on team performance.

Staffing

In the past 12 months, 36 percent of Singaporean employers added to their permanent headcount, 23 percent decreased permanent staff and 41 percent remained unchanged.

In 2017, 32 percent of Singaporean employers surveyed plan to increase permanent staff, 15 percent plan to reduce headcount and 53 percent intend to stay the same.

In the last year, a little over half (51 percent) of employers in Singapore utilized temporary staffing. Up to 65 percent of employers used a recruitment firm, while 37 percent brought in part-time staff, 26 percent hired casual employees and 14 percent participated in job-sharing agreements.

In 2017, 19 percent of surveyed employers plan on using temporary staff more than last year.

Other Findings

While foreign employees make up 21 percent of Singapore’s workforce, making it the most diverse in the region, it is a 7 percent decrease from the past year. China employs the fewest foreign workers at 6 percent, followed by Japan at 9 percent, Malaysia at 11 percent and Hong Kong at 12 percent.

Singaporean employers improved their gender diversity thanks to 31 percent of management positions held by women, up 4 percent from last year.

Management roles in Malaysia and China are filled 35 percent by women. 33 percent of senior positions went to women in Hong Kong. Japan is last in gender diversity, with 22 percent of management roles filled by women.

Salary Levels For University Graduates In Singapore (2016)

university graduates singapore salaries 2016

Median monthly salaries for Singapore university graduates in 2016 increased to a new high of $3,360. That figure is up from $3,300 for people who graduated in 2015.

These results come from the Graduate Employment Survey, covering 10,904 new graduates from three institutes of higher learning in Singapore: Nanyang Technological University (NTU), National University of Singapore (NUS) and Singapore Management University (SMU).

The survey determined that nine in 10 graduates, or 89.7 percent, found employment within six months of graduation. This number represents a similar percentage compared to previous graduating classes.

One downside comes from the number of full-time positions graduates secured. Around 80.2 percent of graduates found full-time work. That’s down from 83.1 percent for the graduating class of 2015.

More good news comes from the salary front. The average gross monthly salary among new graduates in 2016 with permanent, full-time jobs came in at $3,515. This figure was up from $3,468 in 2015.

Graduates from SMU came out ahead thanks to 93.8 percent of them finding employment within six months after final exams. This number was almost 90 percent for NUS and NTU.

SMU graduates also earned the most income. On average, they made a gross monthly salary of $3,722. People from from NUS and NTU brought in $3,541 and $3,424, respectively.

Here’s a breakdown of how each university fared in terms of degrees with the biggest salary increases.

  • For National University of Singapore, the top degree was information systems, where graduates earned $4,000, which is up 12.7 percent from 2015. Then computer science follows with $4,000 and an increase of 8.1 percent and finally electrical engineering with $3,500 and a rise of 6.1 percent.
  • Nanyang Technological University’s top degree was linguistics with a monthly salary of $3,365 (12.2 percent increase). Next was sociology, where people made $3,500 (12 percent increase). Then there was mathematical sciences with $3,500 (up 8 percent).
  • Singapore Management University had business management graduates earning $3,500 (up 6.1 percent). Meanwhile, economics graduates earned $3,700 (up 5.7 percent), followed by information systems management at $3,600 (up 2.9 percent).

Salary And Hiring Expectations For Singapore In 2017

singapore job market 2017

Recruitment consultancy Michael Page released the results of their 2017 salary and employment survey for Singapore.

93% of employers in Singapore plan on maintaining or raising headcount, and only 36% said they will get new hires on board. 61% of employers who are planning to increase headcount, are actively looking for mid-level candidates.

Recently the unemployment rate in Singapore reached a six year high at 2.2%.

In Singapore 58% of companies expect a 1 to 5% salary increase for managers and senior staff. Across Asia 48% of companies expect similar increases, for all employee levels.

Sectors with the best growth/prospects are digital, technology and healthcare. As the Singapore government is aiming to invest more in these areas, the sectors will see relatively greater hiring activity.

Companies will continue to find it challenging to get headcount approval and as a result, contract/part-time jobs will gain popularity. Around 70% of firms are already using contractors, particularly in areas such as business support, technology and operations.

To have a look at the entire report, with lots of detail on the job market and salaries for different sectors, click here.

Cities And Functions In Asia With The Most Job Opportunities

Asian markets are becoming popular options for millennials and expats alike as they face an uncertain and sometimes volatile Western economy. The body corporate managers help committee members cope with the complex demands of building management and body corporate law. Speaking of law, checkout this awesome blog about legal document assembly, click this link https://www.smokeball.com/features/document-assembly/ to learn more.

Events like Brexit, the U.S. presidential election and the Trans-Pacific Partnership all made companies a bit hesitant to grow their employee base.

Certain Asian cities, though, such as Hong Kong, Kuala Lumpur, Mumbai, Singapore and Tokyo, are emerging as promising destinations for employees at all levels in a variety of industries. This is as per a survey by ExpatFinder.

Human resources and finance are industries with an overall high demand in most cities, while communications, food and hospitality, and logistics and manufacturing are, overall, the industries least likely to have available positions. These are the effect of poor marketing strategies. Visit Gold Coast Joel for SEO advice and marketing strategies.

Hong Kong: Finance, Logistics and Manufacturing, and Sales and Marketing in Demand

A skills shortage in finance has opened up a variety of positions, especially for individuals skilled in audit, compliance and cybersecurity.

Positions in Hong Kong-based companies along with some Chinese companies moving into the region are available at various levels. This includes full-time as well as temporary and contract opportunities.

More than 27 percent of Hong Kong’s job vacancies were in the financial industry in recent months.

Mid-level and junior employees in logistics and manufacturing, and sales and marketing, are also in high demand. Each of these industries accounts for slightly more than 13.5 percent of the job vacancies.

Food and hospitality positions are extremely hard to find, as the industry makes up only 1.33 percent of the available jobs. Engineering (3.01 percent of available jobs) and retail (4.48 of available jobs) positions also have few available jobs.

Kuala Lumpur: Demand for Sales and Marketing, Consultancy and Management, and Finance

Overall, high turnover in most industries in Kuala Lumpur makes jobs available in many sectors.

Are you looking for a certified translation service that is able to provide you with certified copies of your translated documents? Learn more at NAATI professionals who are able to provide you with the relevant certification on your translated documents to ensure that you are able to submit your documents to the relevant Government departments and authorities such as the Department of Immigration and Citizenship (DIAC), VicRoads, Universities etc.

Individuals who look for jobs in sales and marketing may find the greatest job availability, as more than 19 percent of available jobs fell into this industry. Nearly 60 percent of the industry’s jobs are for entry or junior-level positions.

The consultancy, management and financial industries, though, are seeing an overwhelming need for mid-level employees. In the financial industry alone, more than 87 percent of available jobs fall into the middle-level position.

There are fewer jobs available for construction, education and engineering industries.

Mumbai: Technology, Finance, and Sales and Marketing in Demand

Mid- and senior-level employees are highly needed in the top three industries in Mumbai.

More than 29 percent of job vacancies in Mumbai fell into the technology industry. Of those, more than 74.5 percent of the positions were for mid-level employees.

As much as 60 percent of the finance jobs, which accounted for 13 percent of the overall job vacancies, and 75 percent of sales and marketing jobs, which accounted for 8 percent of all job vacancies, were also in the mid-level category.

Few jobs are available in the food and hospitality, sciences, and logistics and manufacturing industries.

Singapore: Demand for Human Resources, Finance, Sales and Marketing

The highest demand for jobs in Singapore is for human resources positions, which account for more than 14 percent of all available jobs.

Entry-level positions in are the most widely available position in the top three industries, making up nearly 54 percent of the positions in the human resources industry.

One-third of the human resources industry positions are filled by middle-level managers. Senior executives and managers in human resources are the least likely to find a position in Singapore, as these jobs make up 12 percent of the available jobs in the industry.

The finance sector makes up nearly 13 percent of the available jobs, with a great need for mid-level executives. Individuals with skills in auditing, compliance and risk are especially needed.

In sales and marketing, which accounts for about 12.5 percent of Singapore’s job vacancies, mid-level executives are also in high demand, as they make up about half of the positions in the industry.

Workers with any level of experience in healthcare, logistics and manufacturing, and communications will have a tough time finding a position, as the are the three industries with the least job availability.

Tokyo: High Demand in Technology, Finance, and Logistics and Manufacturing

Technology professionals, especially mid-level employees, are in very high demand in Tokyo, as nearly 20 percent of job vacancies were in this industry.

A skills shortage, especially in applications development, data and database management, IT security, networking, and software development, has made it hard for companies that need to grow their department to find good candidates, some companies even decide to hire external resources as temporal outsourcing like outsourcing vs offshoring depending on the companies need.

About 12.6 percent of available jobs were in the finance industry. The logistics and manufacturing industry showed a similar number of available jobs. In both industries, companies are looking for middle-level employees.

The challenge of finding qualified candidates has led many companies to look for temporary professionals.

The fewest jobs are available in the communications, media and publishing, and human resources industries.

which industries and functions are hiring for jobs in asia

Relocation/Living Expenses For Singapore Among Top 10 Globally

According to the 2017 Relocation Price Index, Singapore is now the eighth-most expensive city in the world to move to, with a basic first-month living cost of $2,148.45. All figures in this article are in U.S. dollars.

Movinga, an online moving platform, conducted a study researching 75 cities in 51 countries worldwide.

They found that Luanda, Angola had the highest basic costs for the first month, beating out New York and San Francisco. Luanda was followed by Zurich, Switzerland; London, England; Hong Kong, and Sydney, Australia. Tokyo, Japan, came in behind Singapore at ninth place, with Seattle finishing the top 10.

The 2017 Relocation Price Index calculates the basic costs associated with the first month of living in a new city. Calculations include the average rent for a 35 square-meter apartment close to the city center, the cost of a month’s data plan and mobile phone setup, a month’s worth of groceries, and a month’s use of public transport in the city.

For Singapore, here are the living expenses for the first month broken down:

  • The average rent for a 35 square-meter apartment was $1,414.13 for the first month.
  • The cost of a mobile phone set up was $34.74.
  • A month’s worth of food and drink was a total of $629.77.
  • Using the city’s public transport for the first month averaged $69.81.

Luanda, Angola, the number one most expensive city in the world to relocate to, has an average cost of $2,030.39 for the first month’s rent, with $1,124.24 in groceries and $95.89 in public transportation costs for one month. Mobile phone setup and monthly data is significantly cheaper than Singapore though, averaging at only $8.81. These give Luanda a total of $3,259.32 in living expenses for the first month.

New York comes in second with a total of $3,084.75, with San Francisco following in third place with a total of $3,050.10. Next is Zurich with $2,625.19, London with $2,614.35, Hong Kong with $2,265.41, and Sydney with $2,163.43. Tokyo follows Singapore with $2,104.13 and Seattle with $2,084.03.

relocation and living costs for singapore and other cities

Singapore Is Good At Attracting, Growing and Retaining Talent

best countries talent jobs career

We all know that attracting and managing talent is very important.

This also recognized by the Global Talent Competitiveness Index 2017 , published by INSEAD and Adecco, which provides insights into countries that are the best at attracting, growing and retaining talent.

It also looks at how these efforts are translated into output.

The top 10 countries in the ranking are:

  • Switzerland
  • Singapore
  • United Kingdom
  • United States of America
  • Sweden
  • Australlia
  • Luxembourg
  • Denmark
  • Finland
  • Norway

Switzerland, a regular in lists of global leaders, offers an attractive economic environment and excels at keeping domestically developed talent in the country.

Singapore, though, which came in at second place, received a great deal of attention in this year’s report because of the way it approaches the development of its talent while technology changes.

Singapore approaches talent management with ecosystem-wide initiatives that are developed/executed (often jointly) by government agencies such as the Ministry of Manpower, the Infocomm Development Agency and the Workforce Development Agency.

As a result, Singapore has found a variety of benefits:

  • It has been able to decrease its reliance on foreign labor and employees.
  • Businesses in Singapore have found ways to use automation to enhance productivity rather than replacing employees.
  • Automation has pulled in smart technology in a variety of sectors. In the cleaning and service sector, for example, robots have been used to clean floors or fold napkins, and this allows hotel staff to focus on jobs that can’t be performed by automation.
  • The government has launched a variety of initiatives, such as the Lean Enterprise Development Scheme, which works with many different partner agencies to provide small businesses with the funding and resources needed to use technology to support their workers.

Singapore’s education system also fits well into the framework.

In the most recent PISA (Program For International Student Assessment), more than half a million 15-year-olds from 72 countries took a two-hour exam. The assessment puts Singapore at the top — ranked first in science, math and reading.

The country sources and develops high quality teachers, providing each student with a world-class education. Students learn things like coding when they are young and teachers get up to 100 hours of training each year.

The index did note that Singapore could improve in the access to growth opportunities and innovation, along with the tolerance of immigrants.

New Global Cities Talent Competitiveness Index

This year’s report also narrows down the best cities within the indexed countries, as most people look to move to highest-rated cities first. This year’s top 10 are spread throughout many European countries, along with two U.S. cities.

  • Copenhagen, Denmark
  • Zurich, Switzerland
  • Helsinki, Finland
  • San Francisco, United States
  • Gothenburg, Sweden
  • Madrid, Spain
  • Paris, France
  • Eindhoven, Netherlands
  • Los Angeles, United States
  • Dublin, Ireland

The top three offer a high performance in quality-of-life, physical and information infrastructures, and solid international relationships.

For more information on the index, criteria used and other qualitative insights, have a look at these videos.